Returns & Exchanges
We want you to love your BURGA accessories, but if you're not completely satisfied, we offer a hassle-free 30-day return policy for all items in their original condition. Whether it's a change of heart or a style swap, our team is here to ensure your experience remains seamless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original BURGA packaging to ensure they are protected during transit and remain in resaleable condition.
- 3.Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
- 4.Receive Your Refund
Once our warehouse inspects your return, we will process your refund or exchange within 5-7 business days to your original payment method.